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Ama Agyapong, widely known as “That Inclusion Lady,” is a leadership transformation expert, keynote speaker, and CEO of Inclusion Enterprises. With 15+ years of HR and leadership experience, Ama helps organizations reduce turnover, improve engagement, and strengthen performance by transforming how leaders communicate, coach, and give feedback. She is the creator of the Feedback-Driven Leadership® System, a practical approach that equips leaders to build trust, accountability, and high-performing teams through better feedback. Drawing from her own leadership transformation, Ama brings real-world experience, measurable results, and practical strategies that help leaders create workplaces where people stay, grow, and perform.