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Lisa Blackshear

Session: Friday, September 28th, 2 – 3:15PM

Breakout Session: Dynamic Leadership – The First 90 Days: Making Your Mark as a New Executive

Lisa Blackshear presently leads crisis, customer, employee, regulatory communications and digital media strategy and operations for Comcast Corporation. In this role, Lisa leads a team of several hundred individuals across the country and is responsible for the company’s social and service messaging strategy to customers and the company’s 80K plus frontline employees. Lisa’s digital media arm is an award-winning team of 24×7, bi-coastal, bi-lingual agents serving customers on line and is one of the largest in the world. She also leads the company’s Regulatory Affairs Operations and Corporate Escalations teams.

Lisa has an extensive global portfolio that expands more than 20 years. In addition to Comcast, she’s held Corporate Communications and other leadership positions with UPS Global, UPS Supply Chain Solutions, UPS Capital, Lane Bryant and Unisys (all headquarters). Lisa is also as a former copywriter at Upscale Magazine, and has a background in broadcast journalism and production from her work at WKXT Channel 8 News (CBS).

Lisa holds an MBA from Drexel University’s Lebow College of Business. She completed executive leadership programs at both Harvard University and Wharton Business School at the University of Pennsylvania. Lisa holds a Bachelors in Mass Communications and Broadcast Journalism from Knoxville College and attended the Graduate School of Journalism at the University of Tennessee.

Annual membership contract, paid in monthly installments with automatic renewal Service begins as soon as your initial payment is processed. You will be charged 1/12 of the annual membership fee at the time of purchase, every month for the duration of your annual contract. Your membership contract will renew automatically, on your annual renewal date, until you cancel your membership in writing no later than 30 days prior to your annual renewal by contacting membership support. Renewal rates are subject to change, but you will be notified at least 30 days prior to your annual renewal date if your renewal rate will change. Should you cancel before your one-year term has expired, you will be charged 100% of your remaining contract obligation and your service will continue until the end of until the end of your contracted term. Cancellations can be made any time by contacting membership support in writing. Annual prepaid membership contract, with automatic renewal Service begins as soon as your payment is processed. You will be charged, immediately in full, the annual membership fee at the time of purchase. Your contract will renew automatically, on your annual renewal date, unless you cancel your membership in writing by no later than 30 days prior to your annual renewal date by contacting membership support. Renewal rates are subject to change, but you will be notified at least 30 days prior to your annual renewal date if your renewal rate will change. Should you cancel before your one-year term has expired, your payment is non-refundable, and your service will continue until the end of your contracted term. Cancellations can be made any time by contacting membership support in writing. Activation of Membership Memberships will become active upon processing of all materials at National Black MBA Association (NBMBAA) headquarters. Existing Lifetime and Associate Lifetime Members The Lifetime or Associate Lifetime membership is no longer offered. Existing Lifetime or Associate Lifetime members who have paid in full are active for the duration of his or her lifetime, from their membership activation (see activation of membership). Lifetime or Associate Lifetime members are no longer eligible for any other membership type. Student Members Student memberships are active for 12 consecutive months, beginning at activation (see activation of membership). You will be considered a student member as long as you are actively enrolled in a recognized undergraduate or graduate degree program. Your membership should be upgraded to a Professional or Associate membership upon the expiration of your current membership, subsequent to graduation. You are required to submit proof of your current enrollment. The following items will be accepted as proof of current enrollment: • Letter from the registrar acknowledging your current enrollment status • Copy of your tuition bill • Class schedule reflecting your current enrollment. Should you fail to submit proof of current enrollment within 60 days, your membership may be terminated, and your payment will not be refunded. You will then need to reapply for membership. Refund Policy The NBMBAA will only provide refunds for the following reasons: • Verified duplication of billing • Verified overcharges • Submission of incorrect member type resulting in one of the above Refunds will be provided as follows: • Credit card payments will be credited to that same credit card. • Cash and check payments will be credited by NBMBAA check after 30 days, and only after initial payment has cleared our financial institution. * Refunds will be issued only upon request of the individual. The NBMBAA will vigorously defend itself against credit card charge backs. In the event that your credit card company requests a credit for charges, we will comply only to the extent that the request meets the requirements of the refund policy. (See above). Recurring Payments If you choose a recurring payments option to automatically renew your membership, you are responsible for canceling it prior to annual recurrence to avoid charges. Once charged, your membership will not be refunded. Notice of Photography and/or Videography As a condition of membership, individuals grant the National Black MBA Association an irrevocable nonexclusive license to use their name, image, voice and likeness for the purpose of advertising and promoting NBMBAA events, activities and products without any further approval from you or payment to you. It is the NBMBAA’s right to make visual and audio recordings, and still images of its members (collectively “Photography”) and to use the Photography and member’s name. 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